FAQ

Q: How do I return an item?

A: To return an item for an exchange or refund, simply open an RMA



Q: How much is delivery?

A: Delivery is free for the UK. We have some upgraded services available. You can view our full delivery service information here.



Q: How do I find out which phone I have?

A: We have created a guide to help you identify the correct phone model you have. This is important to understand as some phone models have similar names but are different in size such as the Galaxy S9 vs Galaxy S9 Plus. 



Q: What payment methods do you accept?

A: We accept most major debit & credit cards. These are securely processed using Stripe. We also accept PayPal.